Responsible gaming means making informed, deliberate choices about how you gamble — keeping it enjoyable, affordable, and within limits that you have set for yourself. At pak95, we recognise that while the vast majority of our 1.8 million players across Karachi, Lahore, Faisalabad, and Islamabad enjoy gaming as a leisure activity, a small number of individuals may develop patterns of behaviour that cause them harm.
Our responsible gaming programme is built around three core pillars: Prevention (stopping problems before they start), Detection (identifying at-risk behaviour early), and Intervention (providing tools and support when needed). Every feature on the pak95 platform has been designed with these pillars in mind.
Gambling should never be seen as a way to make money, solve financial problems, or escape personal difficulties. If you ever feel that gambling is no longer fun — that it has become compulsive, stressful, or financially damaging — pak95 urges you to use the tools available in your account dashboard and to seek help from our support team immediately.
Self-exclusion is the strongest responsible gaming tool available on pak95. It is designed for players who feel they have lost control of their gambling and need a firm, enforced break from the platform. When you self-exclude from pak95, the following happens immediately:
All access is blocked. You will be logged out immediately and will be unable to log back in for the full duration of your chosen exclusion period.
Marketing is stopped. All promotional emails, SMS notifications, and bonus offers from pak95 will be suspended for the duration of your exclusion.
Balance is protected. Any remaining balance in your pak95 account at the time of self-exclusion will be held securely and returned to you via your original payment method (JazzCash, EasyPaisa, or bank transfer) within 5 business days.
No early reinstatement. Self-exclusion periods cannot be shortened or cancelled once activated. This is by design — it is a firm commitment to your own wellbeing, not a temporary setting.
Re-registration is blocked. Attempting to register a new pak95 account during an active self-exclusion period is a violation of our Terms & Conditions and will result in permanent account closure.
All self-exclusion periods are binding and cannot be reversed early. Select the period that best reflects your needs.
Problem gambling can affect anyone — regardless of income level, education, or background. It often develops gradually and can be difficult to recognise from the inside. The following warning signs may indicate that gambling has moved from entertainment to a problem that requires attention. If you recognise several of these signs in yourself or someone you know, please reach out to our support team or a professional help organisation immediately.
Chasing losses: Continuing to gamble in an attempt to win back money you have already lost, often increasing bet sizes in the process.
Gambling with essential money: Using funds meant for rent, utility bills, groceries, or family expenses to fund gambling activity.
Inability to stop: Feeling unable to stop gambling even when you want to, or finding that your attempts to cut down consistently fail.
Preoccupation with gambling: Spending significant time thinking about gambling, planning the next session, or reliving past wins even when not actively playing.
Hiding gambling from family: Concealing the extent of your gambling activity, losses, or deposits from people close to you — particularly a spouse, parents, or close friends.
Borrowing money to gamble: Taking loans, borrowing from family members, or using credit to fund gambling deposits.
Emotional distress when not gambling: Feeling restless, irritable, anxious, or depressed when you are not able to gamble.
pak95 encourages any player who is concerned about their gambling behaviour to seek professional help. The following organisations provide confidential, free support for individuals and families affected by problem gambling:
A global peer support fellowship for people who wish to stop gambling. Meetings are available online and in-person. The GA 20 Questions self-assessment tool is widely recognised as an effective first step in identifying problem gambling behaviour.
GamCare provides a National Gambling Helpline, online chat support, and a comprehensive library of self-help resources for players, families, and friends affected by gambling-related harm. Their support is available in English and is accessible from Pakistan.
Gambling Therapy offers free, confidential online support to anyone affected by problem gambling. The platform provides one-to-one chat with trained therapists, group forums, and self-help tools available around the clock — accessible from anywhere in Pakistan.